Privacy policy
Privacy Policy
Luxe Blinds & Interiors
Website: luxe-blinds.com
Email: sales@luxe-blinds.com
Phone: (+44) 0208 969 1570
1. Introduction
Luxe Blinds & Interiors (“we”, “our”, “us”) is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use and safeguard your personal information when you visit our website or engage with our services.
We comply with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
2. Information We Collect
We may collect and process the following information:
Personal Information: Name, email address, phone number and any details you provide when contacting us or requesting a quotation
Project Information: Details about your property, requirements and preferences
Technical Data: IP address, browser type, device information and usage data
Communication Data: Records of correspondence when you contact us
3. How We Use Your Information
We use your information to:
Respond to enquiries and provide quotations
Deliver our services, including design, installation and aftercare
Manage and maintain our relationship with you
Improve our website, services and customer experience
Comply with legal and regulatory obligations
4. Legal Basis for Processing
We process your personal data under the following lawful bases:
Consent: When you submit an enquiry or request information
Contract: When processing is necessary to deliver our services
Legitimate Interests: To improve our services and communicate with clients
Legal Obligation: Where required by law
5. Sharing Your Information
We do not sell or rent your personal data. We may share your information with:
Trusted service providers and contractors involved in delivering our services
IT and website service providers
Legal or regulatory authorities if required
All third parties are required to respect your data and process it securely.
6. Data Retention
We retain your personal data only for as long as necessary to fulfil the purposes outlined in this policy, including legal, accounting or reporting requirements.
7. Data Security
We implement appropriate technical and organisational measures to protect your personal data from unauthorised access, loss, misuse or disclosure.
8. Your Rights
Under UK data protection law, you have the right to:
Access your personal data
Request correction of inaccurate data
Request deletion of your data
Restrict or object to processing
Request transfer of your data
Withdraw consent at any time
To exercise your rights, please contact us at sales@luxe-blinds.com.
9. Cookies
Our website may use cookies to enhance your browsing experience and analyse website traffic. You can control cookie preferences through your browser settings.
10. Third-Party Links
Our website may contain links to external websites. We are not responsible for the privacy practices of these websites.
11. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.
12. Contact Us
If you have any questions about this Privacy Policy or how your data is handled, please contact us:
Luxe Blinds & Interiors
Email: sales@luxe-blinds.com
Phone: (+44) 0208 969 1570
